Our Story
From the Bay Shore Palace to Frankie & Johnnie’s, Nickolas Vastardis has lived hospitality his entire life. What began at ten years old washing dishes in his father’s Long Island restaurant has grown into a two-decade career mastering every station—front and back of house—to help venues exceed guest expectations and regulatory standards.




About Us








Meet The Founder
Nickolas Vastardis
Nickolas’s journey started at the Bay Shore Palace, where he balanced school and long kitchen nights, rising from dishwasher to line cook by age 22. He then sharpened his craft as Sous Chef at The Brasserie in Manhattan—leading teams, designing seasonal menus, and maintaining flawless health-department records.
After transitioning front-of-house, Nickolas spent eight years as a Restaurant Manager, building guest-service training programs and SOPs that elevated staff performance and guest satisfaction. For the past five years he’s been a senior server and bartender at Frankie & Johnnie’s Steakhouse, where his operational rigor and flair for hospitality have become a fixture.
Today, as founder of Audit & Ice Hospitality Solutions, Nickolas personally leads every audit and compliance review—delivering actionable insights, airtight systems, and discreet support so your venue excels in both service and safety.

To deliver clear, prioritized recommendations that elevate service standards and safeguard your reputation—discreetly and with unwavering precision.
Our Mission
Clarity
No jargon. No fluff. Every recommendation is easy to implement.
Precision
Meticulous checklists, SOPs, and follow-up to ensure nothing falls through the cracks.
Discretion
Confidential audits—your business stays your business.
Founder-Led
You work directly with Nickolas—no junior staff, no cookie-cutter reports.Proven Impact
Two decades of hands-on experience across kitchens, bars, and dining rooms.White-Glove Service
From audit to follow-up coaching, we partner for continuous improvement.
AUDIT & ICE
Services
Mystery Guest Audits
Full Venue Evaluations
Custom CRM Systems
Staff Evaluation Reports
SOP Development
Training Programs
Resources
Client Portal
CRM Template
Get Started Guide
FAQ
Based in NY, Serving the 5 Boroughs
(347) 524-5346
info@auditandice.com